Butter Cups Concepts (Customer Service Executive)

Qualifications/ Experience
- B Sc / HND in any Social Science, computer science or Business related discipline.
- 2/ 3years experience in a customer service position,
- Possess excellent inter-personal relationship,
- Must be able to use computers including knowledge of Excel, words and Access microsoft packages,
- Knowledge of SAGE
- Attractive Package.
(Please state your expected salary in your CV)
Application Deadline: 10th August, 2010
Method of Application
If your experience, personal characteristics and qualifications meet the position specifications
then Send a cover letter and a detailed CV to the email address below.
and answer these questions. (buttercupsconcept@gmail.com)
1. Who is an irate customer ? and explain in your own terms how you can handle this customer
2. Have you had an encounter with an irate customer ? if yes, narrate the ordeal and how you suceeded in the scenario

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