Call Centre Agent at International Health Management Services Limited

International Health Management Services Limited is a foremost Health Maintenance Organization (HMO) and a major player in the industry with offices in Lagos and branches across the country.
Due to steady growth and expansion, we seek to fill the under-listed positions with competent, experienced and dedicated individuals:
Job Title: Call Centre Agent
Responsibilities
- Handle all incoming calls from Clients. Enrollees, Care Providers and prospects with the aim of resolving every enquiry and complaints,
- Ensure proper and accurate documentation of all enquiries, requests and complaints and resolutions.
- Authorize Care Providers to deliver specific care according to the established pre-authorization guidelines,
Requirements:
- Registered Nurse (RN) preferably male
- Additional post-RN qualifications will be an advantage
- Minimum of 2 years work experience.
Method of Application
Qualified and interested candidates should send their Curriculum Vitae as an attachment to jobs@ihrnsnigeria.com latest 22nd February 2011

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