Maersk Group Recruitment: Claims Regulatory Supervisor

Maersk Group is a worldwide conglomerate. We operate in some 130 countries and have a workforce of some 115,000 employees. In addition to owning one of the world’s largest shipping companies, we’re involved in a wide range of activities in the energy, logistics, retail and manufacturing industries.
Maersk Group is recruiting for Claims Regulatory Supervisor at Container Business, Apapa, Lagos, Nigeria
Job Title: Claims Regulatory Supervisor – Container Business, Apapa, Lagos, Nigeria
Job Ref: 50731
Job Purpose:
To assist the Claims & legal Manager in administration of claims and claims prevention efforts in Nigeria and the Nigeria Cluster.
Key Areas of Responsibility:
- Responsible for handling all claims matters and insurance related functions
- Keeping statistics on settled and pending claims
- Co-ordinate documentation for all CIS claims
- Liasing with Documentation department in the retrieval of necessary /required documents for pending litigations.
Generally:
- Ensure that Acknowledgement letters are sent on newly received claims
- Providing the necessary documents for Security Agencies according to their request.
– Ensure that Accredited surveyors are promptly contacted whenever a survey request is presented.
- Ensure that Invoices are attached to Survey Reports before despatch to Finance Department for payment.
- Ensure that all vehicles are properly insured and invoices issued by the Brokers align with the Risks insured.
- Ensure prompt and timely update of all claims advice in RKCL.
- Attend and execute all enqueries promptly. Especially on – Crisis Management.
- Inter and Intra department coordination – (especially with DC and OPS)
- Attend to email communications – prompt and effective communication
- Handle all Service deliveries including being a support for sales & customer service
- Handle customer’s complaints and ensure corrective actions are initiated where relevant
- Zero defect Account Handling for Global and Strategic Customers
- Any other functions given to be handled on a need basis.
Decision Making Authority/Approval/Authorization Level:
- Correspondance and administration in coordination with the Manager
- Follow up and reporting in coordination with the Manager
Challenge of the job/problem solving:
- High degree of service mindedness required
- Developed communication skills required
- Administrative skills and patience required
- Enhance MNL image with the Line & Area Management and foreign offices to be ‘best in class’.
Contact with others:
a) Internal:
- Sales, Finance, Operation and Documentation at all levels.
b) External:
- Overseas offices, customers.
Knowledge & Qualifications:
- Superior working knowledge of Excel.
- MS Office incl Outlook
Training/Special Skills Required:
- Overall shipping knowledge.
- Communication and probing skills.
- Inter Personal skills.
Application Deadline is 7th April, 2011
Method of Application
CLICK HERE to apply online.

Popular posts from this blog

British American Tobacco Nigeria Global Graduate Recruitment Programme 2018

Field Service Engineer at GE Nigeria

Insurance Analyst (Supervisory) at MTN Nigeria