DEPARTMENT: Human Resources
• Oversee the development and implementation of HR Business Partnership strategy
• Develop strategies and programs to promote the MTN Employee Value Proposition (MTN EVP)
• Provide direction for developing and linking HR strategy to line management strategy
• Provide leadership for HR Business Partnering, Attraction and Recruitment and Employee Services functions
• Provide support and representation for the HRE as required for matters especially related to the Business Partnering and Employee Services functions
• Ensure superior collaboration and cooperation across the three-boxes Business Partnering &
Services and Centre of Excellence
• Ensure effective and efficient Headcount (Workforce planning and forecasting) optimisation, labour value add and return on investment labour
• Ensure value creation in line with strategic business priorities/objectives.
• Improve efficiency and effectiveness of delegation of authority within the Division and succession planning
• Ensure execution excellence Business Partnering
• Ensure standardization in the approach and delivery of HR solutions across the business
• Ensure alignment of HR policies with business needs to improve business performance
• Champion the identification, development and deployment of talent in the line
• Oversee HR Business Partnering to adeptly advice and counsel managers on human capital, talent management, performance concerns and conflict resolution Attraction and Recruitment
• Develop recruitment and retention strategies to achieve required staffing levels
• Develop new strategies and programs to attract the best candidates and develop the MTN Brand
• Ensure the business is optimally staffed
• Manage the resourcing of executives with the best culture fit for the company
• Develop and manage partnerships with educational establishments within and outside the country that produce talents whose capabilities aligns with MTNN business strategy Employee Engagement
• Develop strategies to manage and track culture and employee engagement activities in the line
• Develop strategies to ensure the implementation of GCA action plans in the line
• Ensure MANCOM road shows hold in all regions and participate in all engagements Industrial Relations
• Ensure strategies are in place for proper management of staff disciplinary process across the business
• Oversee the implementation of staff disciplinary process
• Ensure business synchronization across all divisions through active engagement in the line (village meetings, Corporate Council etc).
• Ensure the resolution of all staff welfare issues within agreed timelines. HR Service Delivery/Employee Services
• Ensure high quality HR services are provided consistently, timely, effectively and efficiently to client group, meeting and exceeding agreed service levels
• Oversee the coordination of all employee surveys
• Oversee and take ownership for the end-to-end process of all staff service delivery
• Oversee employee services operating strategy and implementation
• Ensure the delivery of best practice and world class HR Services delivery
• Oversee service improvement strategies and coordinate implementation
• Oversee and ensure the provision of excellent and best practice expatriate and immigration services to Expats and Nationals across the business
• Develop strategies and programs for a robust medical and wellness programs for employees.
• Ensure efficient and excellent delivery of medical services to employees Medical Services
• Efficiently plan and oversee the management of the MTN annual medical budget in line the strategic goals and objectives of the business
• Develop and implement the MTN health management strategy to consistently support MTNN’s Employee Value Proposition and embed the company’s reputation as an employer of choice
• Oversee the development and implementation of strategic health initiatives as a way to induce behavior change in staff on prevailing health related matters towards sustaining and improving employee productivity and overall business growth and profitability Policy Development and Interpretation
• Ensure articulation of best practice HR policies and procedures to govern the efficient operation of the Department.
• Provide mechanism for timely interpretation of all staff policies
• Provide advice and counsel to senior management on HR practices, policy and employment laws
JOB CONDITIONS: Normal MTN working conditions Regional and International travel Field work: < 40% of total work hours
REPORTING TO: Human Resources Executive
First Degree in Social Science
Post graduate degree in a related field or an MBA.
15 years work experience, with up to 8years HR Generalist experience spanning across three or more of the following areas;
Business Partnering.
Attraction & Recruitment
HR Operations/ Employee Services
HR Information System Management
Process Improvement
HR Strategy
5 years HR senior management experience
Broad HR Generalist Experience
Good Knowledge of service quality management
QUALIFICATION:  First Degree in Social Science Post graduate degree in a related field or an MBA.
This vacancy expires on 11/7/2011


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