Global Mobility Services Leader at GE Nigeria

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 Job Title: Global Mobility Services Leader
Location: IIkoyi - Lagos
Job Number: 1534772
Business GE Corporate
Business Segment: Corporate Finance & Operating Components
Function Human Resources
Function Segment: HR Transactions
Postal Code: 101233
Relocation Assistance No

 Role Summary/Purpose:
The role of Global Mobility Services Leader will provide support for Global Mobility Services (GMS) across Sub-Sahara Africa (SSA). The successful candidate will be the strategic point of contact within the region to keep a pulse of GMS specific business needs and maintain effective working relationships with businesses and suppliers to ensure compliance and service excellence.

 Essential Responsibilities
Effective champion of GMS programs/processes in SSA to ensure compliance (GE policies, tax, immigration, and legal) and service excellence.
Work across geographic & organizational boundaries in matrix environment to ensure maximum effectiveness and efficiency of GMS and related processes.
Act as the point of contact for expatriates working in SSA.
Serve as escalation point for regional suppliers, ETMs and businesses to insure service excellence.
Develop strong day-to-day relationship with ETMs to ensure “wing-to-wing” delivery.
Provide regional supplier management; measure vendors and develop/maintain service level agreements to ensure performance.
Liaise with business teams to support regional business initiatives as related to global mobility.
Own "Voice of Customer" for expatriates (and families) and business clients; be ambassador" for Global Mobility Services.
Lead process improvements and implement new GMS services.

Bachelor's Degree or equivalent University Degree.
Process improvement & quality experience with demonstrated ability to apply tools and process rigor.
Proven ability to drive and manage change initiatives in a complex, matrix environment.
Proven experience building positive relationships with colleagues and key stakeholders.
Availability to travel within and outside of Sub Saharan Africa.
Strong and effective English communication skills both oral and written.
Strong business acumen.

Desired Characteristics
Honours or Master’s Degree; Advanced University Degree.
Six Sigma certification; Change Acceleration Process (CAP) experience.
Experience in expatriate management; Human Resources experience.
Supplier Management Experience; finance experience.

Click here to apply


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