Specialist-Business Intelligence at Etisalat Nigeria in Lagos

Division: Commercial Planning

Reports To: Manager-Business Intelligence

Job Summary:

Support strategic business decision-making through provision of useful, accurate and up-to-date quantitative and qualitative intelligence; robust data analytics; operations reporting; and post-implementation analysis of launched products and services

Principal Functions:

Prepare business reports on subscriber numbers, traffic and revenue (monthly, weekly, daily and ad hoc)

Provide actual and forecast data on monthly churn, returnees and closing numbers based on NRGE days

Conduct robust data analysis and analytics to understand customer behavior and for customer profiling

Conduct regular analysis of competitors’ market share and value share; identify gaps and opportunities; and proffer recommendations for the attention of the Manager-Business Intelligence

Generate performance reports on the performance of the Products and Services division
Carry out trends analysis on consumer patterns and behaviours to guide business decisions

Ensure all post-implementation analyses of launched products and services are carried out within stipulated timelines

Produce reports on current business drivers and monitor growth or otherwise

Forecast and track marketing and sales trends

Produce monthly reports on KPIs (ARPU, subs, revenue, market share)

Co-ordinate and review forecasts and projections for subscriber airtime usage, Minutes of Use analysis, call distribution patterns, international call routes, roaming and revenue

Perform any other duties as assigned by the Manager-Business Intelligence

Educational Requirements:

Bachelor’s degree in the Social Sciences, Economics, Statistics, Mathematics, Computer Science and/ or Business Management

Experience & Skills:

Between two (2) and five (5) years’ directly relevant post-NYSC work experience in a business analytics-related function

Ideal candidate must be able to demonstrate:

• Good knowledge of SQL
• Excellent/ expert-level working knowledge of and proficiency in use of Microsoft Excel, Microsoft Access, Powerpoint and Burst presentation

Click to apply on or before 10th August 2012

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