LATEST JOB VACANCY at ETISALAT NIGERIA

JOB TITLE: SPECIALIST.ALTERNATE CHANNEL       
 LOCATION: LAGOS, NG
 DATE POSTED: 26 NOVEMBER 2012
        
 FUNCTION                       
        
 JOB SUMMARY
 Monitor implementation of the Alternate Channel strategy (including DAC Direct Alternate Channel – and DAL Dealer Activation Line), centrally manage Trade Key Account (TKA) partners and support regional Alternate Channels teams in achievement of revenue goals on all products, in particular, electronic airtime (E-TopUp)

 PRINCIPAL FUNCTIONS   

STRATEGY DEVELOPMENT AND IMPLEMENTATION:
 Analyze current sales trends to determine required intervention schemes and initiatives for Alternate Channel  DAC outlets, MPoS and TKAs
 Prepare Alternate Channel motivations and memos
 Conduct quarterly trade visits to sales regions, DAC outlets, MPoS and TKAs
 Generate weekly and monthly reports on ongoing sales initiatives
 Monitor and ensure E-TopUp purchases across sales regions by other channels and agents Field Sales Officers (FSOs), Sales Canvassers, Commercial Telephone Operators (CTOs), Trade Agents, etc
 Monitor competition activities 
ACCOUNT MANAGEMENT:
 Manage and review TKA performance, policies, processes and incentives
 Identify gaps and organize training, meetings and conferences for TKAs and Virtual Airtime Distribution (VAD) partners
 Monitor implementation of TKA strategy, promos and activities
 Ensure regional teams adhere to policies and processes while achieving targets

TRAINING:
 Prepare training slides for TKAs/ DAC outlets on new initiatives
 Organize Train-the-Trainer sessions for regional Alternate Channel staff in conjunction with the Sales Support team
 Co-ordinate activities for Alternate Channel meetings and conferences

DAC/ DAL MANAGEMENT:
 Generate weekly and monthly reports on DAC outlets and MPoS sales activities
 Issue complimentary lines to newly appointed TKAs, DAC outlets and MPoS and prepare monthly airtime crediting schedules
 Develop monthly DAC signage incentive payment template
 Monitor DAL activations by Distribution Partners (DPs) and ensure timely payment of all incentives

PERFORMANCE MANAGEMENT:
 Centrally manage contract administration for TKAs, DAC outlets and MPoS
 Co-ordinate with Legal, Finance and Regional Sales teams to execute terminate process for under-performing TKAs
 Review Alternate Channel manuals, policies and processes as and when required

EDUCATIONAL REQUIREMENTS
 First degree

EXPERIENCE, SKILLS & COMPETENCIES 
 Between three (3 and five (5 years directly relevant post-NYSC Sales experience, with at least most recent two (2 years in a telecoms business environment

IDEAL CANDIDATE MUST BE ABLE TO DEMONSTRATE:

Strong channel management experience
 Excellent business writing, communication and reporting skills
 Proficiency in MS Office including Word and Excel

EMPLOYMENT STATUS: PERMANENT

CLICK HERE TO APPLY

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