DEPARTMENT: Marketing and Strategy
Quickly evolving platforms and partners
Translate customer insights into innovative concepts that achieve business objectives while providing value to customer segments
Integrate product development requirements with technical capacity such as Messaging, Portals, Data services, devices, content an d applications, and all supporting platforms including SDPs, service creation environments, policy control engines, etc
Balance and negotiate stakeholder requirements
Champion new data, applications, content portals and messaging product concepts, as well as existing key products and services across the organization
Own and maintain all data, portals and messaging product and service business rules
Support all business units with regard to product development and support
Deeply understand and propose direction for multimedia portal and services investments
Work and drive to optimise mobile device, content and applications value chain
Review telecommunications market and contribute to the development of strategies for MTNN products and services, demonstrating an understanding of MTNN business strategies and needs of the customer.
Develop detailed plans in support of approved strategies, organizing required resources, monitoring and periodically reporting progress of plans.
Direct and provide a strategic framework for product managers to develop and manage new 3rd party relationships, contracts, data services/features, content and application portals and messaging products.
Develop possible future scenarios of MTNN’s data, applications/content portals, VAS and messaging product portfolio by considering current and future business models and technologies, and determine combination of features and scenarios that will positively impact and satisfy customer’s needs and aspirations.

Identify and advise on new opportunities for MTNN to explore by providing products and services based on the evolution of technologies.
Design and develop new systems, products and services for multiple market segments, across the entire spectrum of customers addressed by MTNN.
Ensure market managers and the rest of the organization are aligned with the evolution of the product and services roadmap based on new technologies.
Drive product and service delivery across the organization in the medium to long term by agreeing and setting goals cross functionally.
Maintain in-life products and services.
Ensure full integration of quality management processes and their effective deployment on a day-to-day basis.
Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
Provide performance data to support management decision-making.
Identify training and development needs of team members and manage skills enhancement programmes for the team to ensure enterprise sales targets are fully met.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
JOB CONDITIONS: Normal MTNN working conditions. May be required to work extended hours. Frequent national travel.
REPORTING TO:  General Manager, Innovation & Product Development
A first degree or post-graduate diploma in Marketing, Accounting, Business Administration or a related discipline
An MBA will have an advantage
A first degree or post-graduate diploma in Engineering and/or Design is desirable.
Training and certification in Project Management is desirable
At least 12 years work experience of which includes:
5 years in advanced Business development, or Product Development and Management experience in a Telecommunications-related environment
12 months experience in managing Portals or data services development, or technical/technology partner management
3 years experience in advanced Project Management.
3 years in co-coordinating a number of external agencies and suppliers at management level
2 years experience in dealing with senior stakeholders within an established organization.
DUE DATE: 2/6/2013


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