Telecom Business Analyst at International Business Machines Corporation (IBM)

International Business Machines Corporation (IBM), is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

IBM Global Business Services (GBS) is the world's largest consulting services organization. IBM GBS provides clients with business transformation and industry expertise, and the ability to translate that expertise into integrated, responsive, innovative business solutions and services that deliver bottom-line business value. IBM GBS provides leading transformation consulting across a range of industries as well as in the following key business function areas: Strategy and Change; Applied Technologies; Application Services; Financial Management; Human Capital Management; Customer Relationship Management; Marketing; Sales & Services; Supply Chain & Procurement, and Business Analytics and Optimization.

We are recruiting for the below position of:

Job Title: Telecom Business Analyst - Malawi

Job ID GBS-0576804
Location: Nigeria

Job description

    Build and maintain client relationships both with Business and IT Heads.
    Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).
    Engage directly with business owners for collecting business requirement.
    Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.
    Should be able to do development on small Change Requests (with efforts less than 10 man days).
    Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/ change requests.
    Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.
    Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.
    Assist design and development teams in translating the business requirements into technical specifications.
    Review and provide feedback on developed training content.
    Assist business team in conducting the User Acceptance Test.
    Assist project team in getting the required sign-offs from client.
    Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.
    Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.
    Push back the requirements which are expected to be delivered/addressed by transformation/future projects.
    Take responsibility for delivery of assignments (within the AMS scope) locally.
    Manage local partners and vendors.

Required

    Bachelor's Degree
    At least 3 years experience in Telecommunications industry domain.
    At least 3 years experience in good understanding of BSS/OSS.
    At least 3 years experience in GSM Industry trends, issues and challenges.
    At least 3 years experience in understanding Business process, policies and procedures.
    At least 3 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.
    At least 3 years experience in meeting deadlines in a high pressure environment.
    At least 3 years experience in adapt to a changing environment and multi-task assignments.
    At least 3 years experience in Competing and being a team player
    English: Fluent


Preferred

    Master's Degree in Information Technology
    At least 5 years experience in Telecommunications industry domain.
    At least 5 years experience in good understanding of BSS/OSS.
    At least 5 years experience in GSM Industry trends, issues and challenges.
    At least 5 years experience in understanding Business process, policies and procedures.
    At least 5 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.
    At least 5 years experience in meeting deadlines in a high pressure environment.
    At least 5 years experience in adapt to a changing environment and multi-task assignments.
    At least 5 years experience in Competing and being a team player

Application Closing Date
8th August, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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