Arik Air Job For Officer, Member Services

Arik Air, West and Central Africa’s largest carrier, seeks the services of experienced and competent candidates to fill the following existing vacant positions.

JOB TITLE: OFFICER, MEMBER SERVICES

JOB SPECIFICATIONS:
Ensuring efficient operation of member services centre
Ensuring enhancing member awareness by handling accurate information relating to the programme
Ensuring seamless member experience by handling of member queries & grievances
Efficient handling of members who have not received member pack
Ensuring pre-fight check to identify members scheduled to travel & circulation of the same to all airports
Ensuring availability of coded membership forms/collateral/branding and overall programme ownership at station
REQUIREMENTS
3 to 5 years experience in similar job role while a University Degree would be of advantage
Knowledge of principles, practices and techniques of operations
Positive Attitude, Excellent communication in oral/written English
Must be fully  computer literate, preferably with prior experience of the implementation of customer loyalty programmes
Knowledge of systems used in the Reservation Department would be an advantage

TO APPLY:
Interested candidates should send their detailed CV and applications to aviationcommercial@arikair.com

The subject of the email should be the position.

DUE DATE:
8th November, 2013

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