Vacancies at Huawei Technologies

Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products. services and solutions to create long-term value and potential growth for its customers.

Huawei’s products and solutions cover wireless products (HSDPA/WCDMA/EDGE/GPRS/GSM, CDMA2000 1xEV-DO/CDMA2000 1X, WiMAX), core network products (IMS, Mobile Soft switch, NGN), network products (FTTx, xDSL, Optical, Routers, LAN Switch) application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA). Major products are based on Huawei’s self-designed ASIC chips and
shared platforms to provide high-quality and cost-effective products and solutions with quick response.

Huawei’s products are deployed in over 100 countries, and serve 28 of the world’s top 50 operators, as well as over one billion users worldwide. For more information, please visit http://www.huawei.com

CAPACITY MANAGEMENT MANAGER REF: OP01

REQUIREMENTS
A graduate with 7-8 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
Plan for short, medium and long term business requirements and to translate business needs and plans into capacity and performance requirements.
Ensure that future capacity and performance needs can be fulfilled.

SERVICE MANAGEMENT MANAGER REF: OP02

REQUIREMENTS
A graduate with 8-10 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc
Oversees all service support and service delivery actions and continuously seek innovative ways of improving IT support services.
Translates the Business Plan and IT Strategy into specific deliverables with respect to
Information Technology Governance.
Establishes the governance frameworks and strict compliance within the IT organization, for IT Service Management, IT Quality Assurance and Service
Performance Management.
Manages Business Continuity through enforced standards of document management for Requirements, Analysis. Design, Implementation and Operations documents, within IT Services.
Define and entorce Service Management Policies and Procedures. Oversee development of ITSM-based management processes and controls.
Ensure alignment of ITSM solutions to EMTS and EMTS business needs.
Oversee the creation and maintenance of the service catalogue – description of existing services offered by EMTS IT.

CONTINUOUS SERVICE IMPROVEMENT SPE…T: REF: OP03

REQUIREMENTS
A graduate with 3-4 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
Ensure that improvement opportunities are identified throughout the entire service lifecycle.
Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
Review. analyze and make recommendations on improvement opportunities in each lifecycle phase.
Identify and implement individual activities to improve IT service quality and improve
Formulate, agree and maintain an appropriate SLM structure for the Service Delivery.

CHANGE AND RELEASE MANAGEMENT SPE…T REF: OP04

REQUIREMENTS
A graduate with 4-5 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
Scheduling, coordinating and the management of new releases and changes including releases of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs.
Responsible for implementing and managing change and release processes for the
progression of code in the development, test, and production environments.
Measure and monitor progress to ensure application changes are delivered on time and within budget, and that they meet or exceed expectations.
Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.

SLA MANAGEMENT SPE…T REF: OP05

REQUIREMENTS
A graduate with 4-5 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
Negotiating Service Level Requirement and Service Level Agreements with
Customers and ensuring Service Level Targets! Service Level Objectives within the SLA is met.
Ensuring that all templates for the Service Level Management process are up to date.
Ensuring all back-end agreements for SLA’s are established, including Operational
Level Agreements, Underpinning Contracts and also agreements for the IT Service Management processes.
Measuring and Service Level Reporting for IT Services, Creating Service Level
Reports for IT Services.
Establishing and setting requirements for tools to underpin the process, such as SLA and Service Catalogue I Service Portfolio tools

TOOLS SPECIALIST REF: OP06

REQUIREMENTS
A graduate with 7-8 years of experience preferably in Telecom industry
Educational Qualifications: First degree from a recognized University, IT Certifications (HP Certified Professional)
Previous experience with HP monitoring tools (OM, NNM, SE)
Previous experience with HP ITSM tools (HP SM)
Experience with HP BSM, BPM, uCMDB, DDMi, OMi and NA will be an advantage.

GOVERNANCE AND REPORTING SPE…T REF: PM01

REQUIREMENTS
A graduate with 3-4 yrs of experience
Should have worked in Telecom industry
Candidate must have knowledge on reporting (excel, power point, MS Projects)
Candidate must have excellent communication skills.
Candidate must be able to able to work with cross cultural teams
Should have a strong ability in managing customer and supplier relationship
Manage new requirement from both Internal stake holders and external customer/suppliers

QA+ RISK MANAGEMENT SPE…T REF: PM02

REQUIREMENTS
A graduate with 5-7 years of experience
Should have worked in Telecom industry
Candidate must have knowledge on reporting (excel, power point, MS Projects)
Candidate must have excellent communication skills
Candidate must be able to able to work with cross cultural teams
Have experienced knowledge on setting up of the Quality standards, Objective, responsibilities, schedule adherence, review
Have good knowledge on statistical QA tools like Regression test, sampling etc

CONTRACT MANAGEMENT SPE…T REF: PM03

REQUIREMENTS
A graduate with 5-7 years of experience
Should have worked in Telecom industry
Candidate must have knowledge on reporting (excel, power point, MS Projects)
Candidate must have excellent communication skills
Candidate must be able to able to work with cross cultural teams
Act as the focal point for all customer and partner communications
Managing and Improving customer relationship, delivering reliable customer service and administrative support
Vendor/3rd party supplier management (including legal and procurement)
Managing Vendor/3rd party supplier invoicing and payment system
Contract management for Vendor/3rd party suppliers

TO APPLY
All applications should be forwarded to: Juliet.emeronye@huawei.com

Note
All applications must be sent via email to the outlined email address and must be received not later than 1 week from the date of advertisement.
Applicants should specify on their applications and CV’s the REF CODE and the JOB POSITION they are applying for and should send their C.V with their names.
All applications that do not follow the instructions above will be disqualified.
Applicants that do not meet the requirements need not bother to apply.

DUE DATE: 3 April, 2014

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