Current Job Vacancies at Lafarge Cement - WAPCO Nigeria Plc

Job Category: FMCG / Consumer Durable / Industry Jobs
Experience year(s)
Location Lagos
Created in 1833, Lafarge group, headquartered in France, is the world leader in building materials, with top-ranking positions in three of its activities: No 1 worldwide in Cement, No 2 worldwide in Aggregates & Concrete, and No 3 worldwide in Gypsum.

Located in 62 countries with 64,000 employees, Lafarge is a world leader in building materials, with top-ranking positions in its Cement, Aggregates & Concrete businesses. In 2013, Lafarge posted sales of 15.1 billion euros.


Learning and Development Manager

 Job Description              

The Learning and Development Manager is responsible for leading, development and recruitment and ensure the delivery of all administrative and transactional training and recruitment activities within the BU.

This includes coordination and logistics of delivery of non-technical training and managing being the BU champion for LO. For recruitment, the role will be responsible for end to end Resourcing support; working in close partnership with the HR Business Partners (and Hiring Managers) and the country HR team.

Duties & Responsibilities          

? Responsible for the learning, development and recruitment; and ensuring deliverables and associated service levels for the BU are met

? Lead the L&D agenda for the BU; ensure training plans are in place and manages L&D budget for the BU; and ensure all L&D interventions deliver ROI

? Works the country “Talent Manager’ to ensure consistency of approach and delivery of agreed service levels

? Responsible for the coordination and liaison of external facilitators/coaches for non-technical training, and produces reports on status and cost (e.g. vendor management); responsible for maintaining a listing of preferred vendors; will work with the country team to identify preferred vendors

? Responsible for delivering end to end recruitment services for the BU

? Advises the BU on best practice recruitment and learning options

? Makes recommendations and proposals in relation to Learning and Recruitment activities to ensure continual improvement working with the country team

? Assist with monthly reporting and ensures that legislative requirements are fulfilled.

? Ensure coordination of logistics of non-functional training and programs and maintenance of accurate training records

? Ensure the delivery of a great learning experience for delegates through excellent coordination of training events: logistics, equipment and supplies

? Responsible for accurate reporting on all L&D activities

? Maintain accurate records and follow through on all talent costs incurred including PO management

Essential & Desirable Skills      

? Preferably Graduate any discipline

? Relevant administrative experience/skills, or openness to learning

? Excellent use of Microsoft Office Suite - Excel, PowerPoint, Word with some familiarity of Microsoft Project

? Strong planning and organising skills

? Strong interpersonal skills to build good working relationship across teams and business units

? Excellent organizational skills and an ability to meet deadlines

? Excellent written and verbal communication skills including diplomacy and professionalism

? Quick learner, who can work independently and resourceful enough to find solutions with little direction.

? Exposure to Generalist HR activities

? Process design understanding and exposure

? Change management experience

? Ability to demonstrate influence and negotiating skills

? Strong planning and organising skills


• Achieving market share (%) & sales volume (KT) targets at a given price (US$, highest possible price)

• Maintaining a well satisfied (measured by direct and 3rd party surveys) and loyal customer base (as measured by their consistent purchases and gain shares) and at a competitive cost of sales (US cents per ton of sales)

• To minimize the complaints and manage them so as to minimize customer dissatisfaction (no of complaints per ton, continued purchases by complainant)

• Reporting activities of competitors and market information to the management to enable good decision-making.

• To understand customer needs & behaviour and respond to them based on the Company’s Policy and Strategy.

Duties & Responsibilities          

The position is responsible for the following main activities:

Achieve the given sales volume and price targets within a given budget through –

1. Knowledge of the market

• Estimate and forecast demand and its segmentation (monthly, quarterly and yearly)

• Search for and report up to date information on market players, site jobs and business trends in delineated territory

2. Competitive Intelligence

• Estimate the market share, prices (throughout the value chain) and inventory of competing brands in the area

• Report information on marketing activities of competitors

3. Customer Relationship Management

• Maintain customers portfolio

• Build relationships with the key customers and prospects (using the guidelines of the company)

• Understand their needs and behaviour

• Allocate time dedicated to customers according to target customers identified with his/her manager, and develop and maintain an effective and quality commercial relationship

• Maintain regular contact (visits, telephone, email, fax) and follow-up

• Communicate pricing policy and other relevant information

4. Customer Service

• Provide level of service as defined by the management

• Co-ordinate collection of payments and timely delivery of product in good condition

• Provide all necessary information to sales administration to ensure timely and accurate invoicing of customers

• Evaluate and give feedback to customers on their performance

• Problem solving and complaint handling

5. Reporting

• Structured information and report regularly as per directions

6. Promotions (BTL)

• Assist the Regional Manager in BTL (below the line) promotions

• Propose and participate in

- Local promotional events to develop customers' and prospects' knowledge of BU offer, and Lafarge image

- Customers’ training to Lafarge products/systems


• The position will be provided with adequate means of transport, communications and a PC.

• Standardised tools and templates for recording, analysing and reporting information.

Essential & Desirable Skills      

Bachelor’s Degree or HND.

- Technical competencies:

• Product Knowledge

• Knowledge of basic construction practices

• Computer literacy

• Selling Skills

• Analytical/Negotiation skills

- Behavioral competencies:

• Good interpersonal relationship

• Result oriented

• Integrity

• Tenacity


Interested and qualified candidates should click on the link below to View and apply:

Learning and Development Manager


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